1. Introduction

Welcome to WaveflowDB, a service provided by AgentAnalytics.ai.

This Privacy Policy describes how we collect, use, process, and disclose your information, including personal data, in conjunction with your access to and use of the WaveflowDB platform and services.

WaveflowDB is a multi-cloud vector database designed for building AI agents, enabling deep enterprise search, conversational AI, and intelligent document processing.

We are committed to protecting your privacy and ensuring you have a positive experience when using our services.

2. Information We Collect

We collect information to provide and improve our services. The types of information we collect can be broken down into three categories:

A. Information You Provide to Us

Account Information: When you register for an account, we collect information such as your name, email address, and company name. To manage team collaboration, we also collect the email addresses of users you invite and their assigned roles (e.g., Owner, Member, Viewer).

Content You Upload: Our service is built around your data. We collect and process the files (such as PDFs, DOCX, CSVs, etc.) that you upload to the Data Universe to be stored and vectorized in your databases. This includes the content within those documents.

Configuration Data: We collect the settings and configurations you create for your resources, including names for clusters, databases, and AI Assistants, as well as descriptions and assistant types you define.

B. Information We Collect Automatically

Usage and Log Data: We collect information about your interactions with our services, such as the pages you visit, the features you use, and the actions you take. This includes when you create a cluster, configure a database, or upload a file.

Resource Metadata: We automatically collect metadata about your resources, including the cloud provider and region you select for a cluster, pod types, vector configurations (like distance metric and dimensions), and file metadata (such as file size and creation date).

API Key Information: When you create an API key, we store the key's name and its association with your account to authenticate and authorize API requests.

C. Information from Third-Party Services

Cloud Providers: WaveflowDB operates on multi-cloud infrastructure, starting with Amazon Web Services (AWS). We may receive service-related information from our cloud partners to ensure the health and status of your clusters.

Payment Processors: When you subscribe to a paid plan, we use third-party payment processors to handle your payment information. We do not store credit card details ourselves.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide and Maintain the Service: To set up your account, provision clusters, create databases, process and vectorize your uploaded files, and allow you to build and manage AI Assistants.
• To Improve and Personalize the Service: To understand how you use WaveflowDB and to improve its functionality, performance, and user experience.
• To Communicate With You: To send you service-related announcements, invoices, technical notices, updates, and security alerts.
• For Security and Authentication: To secure your account, prevent fraudulent activity, and verify your identity when you access your resources via the platform or API endpoints.
• To Comply with Legal Obligations: To enforce our terms of service and to comply with applicable laws and regulations.

4. How We Share Your Information

We do not sell your personal data or the content you upload. We may share your information in the following limited circumstances:

• With Your Consent: We may share information with third parties when we have your explicit consent to do so.
• Team Collaboration: When you invite other team members to your workspace, they will have access to information based on the roles and permissions you assign.
• Service Providers: We work with third-party service providers (such as cloud hosting providers like AWS) to operate, secure, and market our services. These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Compliance and Protection: We may disclose your information if we believe it's required by law, subpoena, or other legal process, or to protect the rights, property, or safety of AgentAnalytics.ai, our users, or the public.

5. Data Security

We implement industry-standard security measures to protect your information. Your data is logically isolated within databases in your dedicated cluster. API keys are provided as a secure mechanism for programmatic access to your resources. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

6. Your Rights and Choices

You have rights regarding your personal information. Depending on your location, these may include the right to:

• Access, correct, or update your personal information.
• Delete your account and associated data.
• Object to or restrict the processing of your data.

You can manage your data directly within the WaveflowDB platform, such as deleting files from the Data Universe, pausing clusters, or deleting AI Assistants.

7. Data Retention

We retain your information as long as your account is active or as needed to provide you with our services. We may also retain information to comply with our legal obligations, resolve disputes, and enforce our agreements.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on our website prior to the change becoming effective.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [Your Contact Email/Address]

1. Introduction

Welcome to Waveflow Studio, a service provided by AgentAnalytics.ai.

This Privacy Policy outlines how we collect, use, process, and protect your information, including personal data, when you use the Waveflow Studio platform to design, test, and deploy AI co-workers and agentic workflows.

Waveflow Studio is an advanced Low-Code/No-Code platform empowering enterprises, researchers, and developers to build complex AI-driven processes through a modular visual interface.

We are committed to protecting your privacy and ensuring the security of your data.

2. Information We Collect

To provide and enhance our services, we collect several types of information:

A. Information You Provide to Us

Account Information: When you register for Waveflow Studio, we collect personal information such as your name, email address, and company details.

Third-Party API Keys: To connect to AI model providers (like OpenAI, Groq, Gemini, etc.), you provide us with your API keys, which are stored securely in the Model Hub.

Uploaded Documents and Files: We collect and process the content of files (PDF, DOCX, CSV, JSON, etc.) you upload to the Data Hub for your AI agents to use.

Custom Tools: If you create user-defined tools, we collect and store the Python function code you upload.

Workflow Configurations: We store the workflows you design on the Agent Canvas, including the descriptions you provide, the AI co-workers you select, agent configurations, and the parameters (like temperature or output length) you set.

B. Information We Collect Automatically

Usage and Interaction Data: We automatically log how you interact with our platform, including which features you use, the models you select, and the tools you integrate.

Workflow Execution Data: When you run a workflow, we collect and store the chat history and interactions generated by your AI agents. This data is accessible to you in the Workflow Library.

Configuration Metadata: We collect metadata about your saved workflows, which can be downloaded as a JSON file. This file may include user IDs, session IDs, and timestamps related to your activity.

C. Information from Third-Party Services

Tool Integrations: When you connect predefined tools (e.g., Gmail, Jira, Outlook), we may process data through their APIs on your behalf to enable the tool's functionality within your workflow. This is managed through secure authentication methods like API keys or OAuth.

3. How We Use Your Information

Your information is used to power the Waveflow Studio platform and for the following purposes:

• To Provide and Maintain the Service: To enable you to create models, upload data and tools, build and run agentic workflows, and manage your saved assets in the Workflow Library.
• To Improve and Personalize the Service: To analyze usage patterns and improve the visual interface, tool ecosystem, and overall platform functionality.
• For Security and Authentication: To secure your account, authenticate API requests to third-party models, and enforce security policies like Role-Based Access Control (RBAC).
• To Provide Support and Communicate: To respond to your inquiries and send important notices about the service.

4. How We Share Your Information

We do not sell your personal data or the content you create and upload. Information is shared only in these limited scenarios:

• With Third-Party Services You Integrate: When you configure a workflow to use an external AI model or a predefined tool, we share the necessary data (e.g., prompts, API keys) with that service to execute your request.
• For Team Collaboration: If you are part of an enterprise account, administrators and team members may have access to your created workflows and data based on the permissions set by your organization.
• Service Providers: We may work with third-party vendors for services like cloud hosting and infrastructure. These vendors only have access to the data necessary to perform their services and are bound by confidentiality obligations.
• For Legal Reasons: We may disclose information if required by law or to protect the rights, property, or safety of AgentAnalytics.ai, our users, or the public.

5. Data Security

We have built Waveflow Studio for enterprise-grade security and take comprehensive measures to protect your data.

Encryption: All uploaded files in the Data Hub are encrypted both at rest and in transit. We also enforce end-to-end encryption.

Isolation and Access Control: Your data is isolated to prevent cross-access by other users. We enforce a Zero Trust Access Model and use Role-Based Access Control (RBAC) to govern who can access what within your organization.

Threat Protection: Files uploaded to the Data Hub are scanned for malware and other threats.

6. Your Rights and Choices

You have control over the data you create in Waveflow Studio. You can:

• Access, modify, and delete your saved models, custom tools, and uploaded data at any time through the platform interface.
• Download your agent and workflow configurations as a JSON file from the Workflow Library for backup or sharing.
• Delete your account, which will permanently remove your personal data and created content in accordance with our data retention policies.

7. Data Retention

We retain your data as long as your account is active or as needed to provide you with our services.

Chat history and workflow configurations are stored until you choose to delete them.

We may retain certain information for a longer period if required to comply with legal obligations or resolve disputes.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you via email or through a notice on our platform before the changes take effect.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [Your Contact Email/Address]